Our Privacy Policy

             

 

Hello! Thanks for popping by to have a look at our privacy policy. We just want to reassure all our customers that we take their data very seriously and will not share it with third parties or store it carelessly.
That is our promise to you.

Twenty-Seven Ltd Privacy Policy

Twenty-Seven Ltd. is a trading name of Twenty-Seven Limited, a company registered in Scotland under Company Number SC  458480. Our registered office is at Castlebrae Business Centre, 40 Peffer Place, Edinburgh EH16 4BB.

Your Privacy

At Twenty-Seven Ltd. we are committed to ensuring that the trust you put in us by using our website is respected. We want you to feel confident that the information you share with us is being looked after and reassure you that we will never give your details to third parties. We know how important it is to get this bit right, so read our full privacy policy below.

The Type of Data We Collect

Your order Details

When you buy a product on our website in order to process it, we do need to collect some of your details. We need your name, billing address and the address you wish us to send your order to. We also need a contact email address to send you an order confirmation and to alert you when the item has been dispatched. We also like to take a contact number so we can update you with tracking information or get in touch if there is an issue with your order.

We hold onto this information for 6 months to ensure that if you reorder we have your details to hand. You can be assured that we hold this information securely and will never allow third parties access to your details.

Mailing Lists

When entering our website we give you the option to sign up to our mailing list. The purpose of any correspondence will be to let you know about new products that we think you might like to see. The other reason will be to give you a special deal as one of our loyal customers. If at any point you decide you don’t want to hear from us anymore, we won’t badger you with any more emails. On every email we send, you will be able to unsubscribe at any time, it’s just that simple. We use a third party provider, MailChimp to deliver these emails. For more information, please see MailChimp’s privacy notice.

Cookies

Our website uses cookies. Cookies are small text files that are placed on your computer to help the site provide a better user experience. Mainly they are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. In general, cookies will make your browsing experience better and more personalised. However, if you would prefer to disable cookies on this site the easiest way to do this it to disable cookies in your browser. For this, we suggest consulting the Help section of your browser.

Google Analytics

When someone visits www.twenty-seven.co.uk we use Google Analytics, to collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Accessing you Personal Data

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer admin@twenty-seven.co.uk

Website Security

Twenty-Seven Ltd takes online security very seriously. All reasonable endeavours have been made to ensure that your information is securely stored and that all transaction information is encrypted. We recommend that you check the lower bar of your browser when you fill in your payment details for an unbroken key or closed lock, highlighting that encryption is active and your information is secure.

Changes to Privacy Notice

We reviewed and amended our privacy policy in May 2018 to ensure that we are fully compliant with the change in privacy law that takes place on 25th May 2018. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time to ensure that you are happy with any changes.

And Finally

If you have any comments or queries in connection with our Privacy Policy, please let us know and we will try and resolve the issue for you.